Term and Conditions

Welcome to Reel Spin Bait Sales! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium fishing gear. By accessing our site and making purchases, you agree to these terms as enthusiastically as you’d strike at a topwater lure!

1. Website Use and Access

1.1 Eligibility

Our website and products are intended for anglers 18 years or older who reside in our service areas (excluding Asia and remote regions). By using our site, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account with us:

• You’re responsible for maintaining account security
• You must provide accurate information (as precise as your casting accuracy)
• You’re responsible for all activities under your account

2. Products and Services

2.1 Product Descriptions

We take as much care describing our products as you do selecting the right lure:

• All fishing gear is described as accurately as possible
• Colors may vary slightly due to monitor settings
• We reserve the right to update product information

2.2 Product Availability

Like prime fishing spots, some items may be limited:

• All orders are subject to stock availability
• We may cancel orders for unavailable items (we’ll notify you faster than a bass hits a buzzbait)

3. Orders and Payments

3.1 Order Process

Placing an order is simpler than tying a clinch knot:

1. Select your fishing gear
2. Proceed to checkout
3. Review your order details (as carefully as you’d inspect your line)
4. Complete payment
5. Receive order confirmation

3.2 Payment Methods

We accept payments as smoothly as a well-oiled reel handles:

• Visa
• MasterCard
• JCB
• PayPal

Note: All payments are processed securely – we never store your full payment details.

3.3 Pricing

Our prices are as transparent as clear fishing waters:

• All prices are in USD
• We may adjust prices but will honor the price at time of order
• You’re responsible for any customs/duties (like you’re responsible for that trophy catch)

4. Shipping and Delivery

4.1 Processing Time

We’ll prep your order faster than you can tie a Palomar knot:

• Orders processed within 1-2 business days (excluding weekends/holidays)

4.2 Shipping Options

We offer shipping as reliable as your favorite rod:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
• Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)

Note: Delivery times may vary due to customs processing.

4.3 Delivery Issues

If your gear doesn’t arrive (rarer than a musky sighting):

• Contact us immediately at [email protected]
• Provide your order details
• We’ll investigate and resolve the issue

5. Returns and Exchanges

5.1 Return Policy

Our return policy is as straightforward as casting a spinnerbait:

• 15-day return window from delivery date
• Items must be unused in original packaging
• Proof of purchase required
• Original shipping costs non-refundable

5.2 Non-Returnable Items

For safety reasons, we can’t accept returns on:

• Opened package hooks
• Buzz baits (potential water exposure)
• Opened bass plastics
• Used items or missing original packaging

5.3 Return Process

Returning items is easier than reeling in a stocked trout:

1. Email [email protected] within 15 days
2. Wait for return approval (within 24 hours)
3. Repack items securely
4. Ship to our Memphis address (you cover return shipping)
5. We inspect within 3 business days
6. Refund processed in 3-5 business days

5.4 Damaged/Defective Items

If your gear arrives damaged (rarer than a 10-pound bass):

• Contact us within 48 hours
• Include photos of damage
• We cover return shipping and send replacement

6. Intellectual Property

All content on our site is as protected as your favorite fishing spot:

• All text, images, logos are our property
• Unauthorized use is prohibited
• You may use site content only for personal, non-commercial purposes

7. Limitation of Liability

We’re as committed to quality as you are to fishing, but our liability is limited:

• We’re not liable for incidental/consequential damages
• Our total liability is limited to the purchase price
• We’re not responsible for misuse of products

8. General Provisions

8.1 Governing Law

These terms are governed by Tennessee law – as steady as a well-balanced rod.

8.2 Changes to Terms

We may update these terms (we’ll notify you as clearly as a bobber dipping).

8.3 Contact Information

Reach out faster than a hungry bass strikes:

Reel Spin Bait Sales
861 Burton Avenue
Memphis, TN 38104
Email: [email protected]