At Reel Spin Bait Sales, we value your privacy as much as you value your favorite fishing spot. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.reelspinbait.com or make purchases from our online store. By using our site, you agree to the terms outlined below – consider this your “catch and release” agreement for personal data.

1. Information We Collect

We only collect information necessary to provide you with tournament-grade service:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details (processed securely through our payment partners).
  • Order Details: Information about the fishing gear you purchase (baitcast reels, rods, lures, etc.) to fulfill your order and provide customer support.
  • Technical Data: Like most websites, we automatically collect IP addresses, browser type, and device information to improve your browsing experience.
  • Communication Records: If you contact our customer service team ([email protected]), we’ll keep records of our correspondence.

2. How We Use Your Information

We handle your data with the same care as premium fishing line:

  • Process and ship your orders for fishing equipment worldwide
  • Provide customer support for your gear questions
  • Improve our website and product offerings based on angler preferences
  • Send order confirmations and shipping updates (no spam – we hate it as much as tangled line)
  • Prevent fraud and ensure payment security
  • Comply with legal requirements (only when absolutely necessary)

3. Data Sharing & Disclosure

We treat your information like a secret fishing hole – we don’t share it unnecessarily:

  • Payment Processors: We share necessary payment information with our secure partners (Visa, Mastercard, PayPal) to complete transactions.
  • Shipping Providers: We provide carriers (like EMS) with delivery information to get your gear to you.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.
  • Service Providers: Trusted partners who help with website operations (under strict confidentiality agreements).

We never sell your information to third-party marketers.

4. Data Storage & Security

We protect your data with the same dedication as high-end fishing equipment:

  • All transactions use 256-bit SSL encryption (stronger than your heaviest braided line)
  • Payment details are processed securely – we never store full credit card information
  • Regular security audits of our systems
  • Data is stored only as long as necessary for business or legal requirements

5. Your Rights

You have rights regarding your personal information:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]. We’ll respond faster than a bass strikes a topwater lure.

6. Cookies & Tracking Technologies

Our website uses cookies – small files that help improve your experience:

  • Essential Cookies: Required for basic functions like adding items to your cart
  • Performance Cookies: Help us understand how anglers use our site to improve it
  • Marketing Cookies: Allow us to show relevant fishing gear offers (you can opt-out)

You can manage cookie preferences in your browser settings. Disabling cookies may affect some site features.

7. International Data Transfers

As we ship fishing gear globally (excluding some Asian and remote areas), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website and fishing equipment are intended for adults. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy occasionally – any changes will be posted here with a new “Last Updated” date. Significant changes will be communicated to customers.

10. Contact Us

For privacy-related questions, contact our team at:

Reel Spin Bait Sales
861 Burton Avenue
Memphis, US 38104
Email: [email protected]

Tight lines and secure shopping!